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27 December 2009 @ 11:27 am
so two things

1. I have been at this job since like...late september.

2. when you write a check its POLICY we see your ID/license

The system wont even let us continue on if we don't put one in. If you have the number and not the ID/license that wont cut it and we still need to see your ID/license.

If not then I have to get my manager to pass it by. 90% of the time he wont let you do it, 10% of the time your spending like 2 dollars and he doesnt care.

OR hell check HIS system(that I do not know about and no one told me about, and Ive never been told how it works) thats ONLY AT THE CUSTOMER SERVICE and only he probably has access to it. If you COULD do this every bloody time then (this only ever happened once with me and a customer) then im sure all the cashiers would have been told about it.

okay so lets get to the real rant. A lady comes in and she does have her ID, but when I ask for it she does the whole "I shop here ALL the time shouldn't you have it in your system?" speil. Now I understand maybe if you've come through my line a MILLION TIMES (and the people who actually do don't hesitate to show me their ID/license) but HELLO? THIS IS THE FIRST TIME IVE EVER SEEN YOU. and I know you know that I'm new, but the fact you shop here OMG EVERY DAY means I should magically know who you are and your license number. No matter how NEW I am.

Im sorry but in my job description they never told me I had to memorize all the regulars account numbers and license numbers. No matter how long I work there.
 
 
Current Mood: confused
 
 
27 December 2009 @ 12:29 am
Don't get shitty with me for not speaking your language, when you've made no attempt whatsoever to learn mine. Last I checked, I was the one speaking the official language of this country. I haven't done anything wrong. Enough with the scowling.

Oh, and I'm not stupid, either. I'm aware that you're cussing me out even though I don't speak the language you're cussing me out in. Some things are universal.

ETA: I apologize if this came off as racist, that wasn't my intent. My issue wasn't with him speaking another language, it was with him getting shitty at me for not speaking his. I can complety appreciate language barriers. A lot of our patrons have difficulties, but there are ways and means of getting your point across - pidgin English, simple mime, heck, I'd even work with interpretive dance. It was more the way he made no effort to communicate whatsoever, then got angry at me for not either speaking his language or reading his mind. I should have made that clearer in the original post but I'm posting this from my iPod lol.
 
 
26 December 2009 @ 04:17 am
Finally... the Christmas Music has gone off the air for the next year...

Anyway. Blue-shirted sometime cashier where It Means A Great Deal.

Dear older couple,

Yes, we are aware the road in front of the store is very, very icy. We've got courtesy clerks posted outside warning people to take the long way through the parking lot, because our driveway is solid ice.

Telling us that someone is going to fall and die on said ice is just being overly dramatic. We're handling it.

Thanks, but no thanks,
slash_puppy.

Also FFS people, it's SNOWING LIKE CRAZY outside. Could you at least bring back in the cart you took out there so they don't melt snow all over our floors once they're brought in?

First snowstorm in recent memory and Texans lose their effing marbles. >
 
 
Current Mood: drained
Current Music: Gigi D'Agostino ~ The Riddle Bla Bla Bla Remix
 
 
26 December 2009 @ 02:10 am
Username of journal: [info]regisjr
Layout Style: Expressive
Basic, Paid or Plus: Paid
Problem you are having: I just want to stop the underline showing up on my sidebar and subject line. The rest of my links are the way I want them.
 
 
26 December 2009 @ 02:00 am
Its not so much a co-worker suck as a supervisor suck.

I just had a death in the family on Tuesday. I told my bosses on Wednesday about it and also let them know that I would be having to travel for the funeral and would need two days off but as of Wednesday I didnt know which days. My supervisor said "whatever" and walked away - the mangers were awesome about it and just told me to let them know soon as I knew.

I found out Wednesday night when I would need to be off and Thursday morning I informed my supervisor and it went a little like this:

Me: The wake is Sunday and the funeral is on Monday so I wont be here these two days.

Sup: Do you have to go to both?

Me: Yes, I do

Sup: you wont get bereavement pay

Me: That's fine, you wanted me to tell you which two days I needed to take off and I am.

Sup: I really don't understand why you need two days

Me: Well there is travel involved, and I want to be there for my family

Sup: So why are you going to the funeral and the wake?

Me: Because its my family

Sup: you wont get paid for it

Me: that's fine

Sup: But your not going to get paid..

Me: I understand

Sup: you know you wont get paid for the days you miss

Me: yes, I get that - Do I need to do any paperwork associated with being out?

Sup: No - but you should talk to one of the AMs

Me: Okay, I will

Sup: actually, I will take care of it but you need to realize that you cant always take time off when you want to...

Me: Believe me, if uncle didn't just DIE I would be at work

____
I checked with one of the AM's - there is paperwork I have to fill out, I may qualify for bereavement and I am totally cleared for missing work Sunday and Monday. But said supervisor didn't talk to anyone about it, I stayed late on Christmas eve making sure it was arranged and taken care of.
 
 
26 December 2009 @ 01:01 am
Recap: Cashier/Self-checkout attendant in Midwest grocery store chain.

Dear customers,

Yes, people have been asking all day what time we close, it's at 5PM. Saying "that's wonderful, you guys deserve it!" and wishing us the happiest holiday really makes our day. However, dear customers, when we announce half an hour before we are closing soon, please don't try to take your sweet time shopping. We'd like to be outta here right around closing. To the customers who try to walk in our open door (which we were actually about to lock up), please leave. We have about three employees (two of them store managers) telling you to get out, especially since it's after 5 and we'd like to go home to celebrate the holiday with our family and friends. Saying "but I just need this ONE thing" or "I NEED cigarettes" is not going to cut it. If you REALLY need cigarettes, there's still about a dozen gas stations open, go to them.

Thanks for your time,

[info]invaderscythe
 
 
26 December 2009 @ 02:43 pm
 
Ive nearly done my presentation for my end of semester Kaiwa final, but I really need help translating these couple of sentences for it to make sense:


The older people I asked while conducting my survey said. They had only seen cosplay on TV and at harajuku.


Many people assume Cosplay was not famous outside of Japan but were surprised to find out that it was.


If anyone could help me this would be great, hiragana is appreciated. I've asked many japanese but they aren't so good with English so they couldn't help me. 
 
 
Current Mood: cold
 
 
25 December 2009 @ 11:21 pm
You know it's going to be a bad transaction when someone starts bitching the moment they walk up to the counter. This past week, at your friendly local long-distance train station, a real treasure of a man walked up to the ticket counter. On a relevant side note, we are located on the second floor of the building. The sign when you enter the building says "(RRCompany) 2nd Floor" with an arrow that points up the stairs.

ESJ = Entitled, Selfish Jerkwad
Me = Ticket clerk of Awesome :P

ESJ: You know, you guys should really have a sign that you're open.
Me: *boggles* Huhwha?
ESJ: The window downstairs is all locked up. The window that says Ticketing.
Me: Oh, you mean the bus counter?
Part the first, in which ESJ proves himself inobservant of our copious signage )
ESJ: Well I couldn't find it and I'm not stupid.
Me: *trying very hard not to contradict him on that* So, do you have a reservation?
Part the second, in which ESJ's $2 discount is more important than my job, apparently. )
Really?? That kind of temper tantrum over less than $2? Dude, grow up. I'm pretty sure keeping my job is going to win between that and your $2 discount. Just count yourself lucky you came on a day that I was working, and not one of the grumpy old curmudgeons who would yell right back at you.

Edited to close italics XD
 
 
26 December 2009 @ 04:16 pm
I wear a red shirt at a department store in Australia.
I had the glorious shift in the middle of the day, which meant I didn't have to open or close, just walk around keeping the place clean, and deal with crazy people.
We have a deal in men's wear for selected jeans or shorts for $15 a pair.
I had to explain to a man multiple times that it was $15 for A pair of jeans or shorts, not for a pair of a pair of jeans or shorts.
After each explanation of "It's $15 for one pair" he would reply "yes one pair, two!"
I got a little irritated with having to repeat myself over and over but think it's just completely amusing!
 
 
26 December 2009 @ 04:00 am

More suckage from the game speciality store in Ireland! We were open on Christmas Eve until 5, and it had been a steady flow of crazy busy-ness all day long. At one point, the till queue snaked around the shop and out the door, and we had to get centre security to watch the queue and make sure nobody nicked anything.

I was prepping the queue, i.e. wearing a Santa hat, thanking custies for being so patient, and asking what the wanted. Because nothing is out "live" on our shop floor (we either have demo/dummy boxes or live product if it's under €25) the staff have to fetch everything and bring it to the tills. At Christmas, this can make things slow, so we had all our tills running and every spare member of staff working on prepping the queue.

I noticed one customer had a bix cardboard box with him, and thinking he wanted to trade in an old console, I approached him. (See my first game store suck for why I hate trade-ins! ) We have to test EVERY console that comes in, due to the fact that we will be selling them on.

I will now transfer you to the Department of Script Format for easy suck shareage!

FEATURING AN ALL-STAR CAST OF:

Me:
Game Slave!
TIG: Trade-In Guy!
SSA: Senior Sales Assistant!
SM: Store Manager!
IXB: Innocent X-box 360 Elite

It's better than a Christmas Pantomime... )Edited to add an LJ cut!
 
 
Current Location: Ireland
Current Mood: awake
Current Music: Road Crew - Motorhead
 
 
25 December 2009 @ 06:06 pm
Hello, i'm a first time poster, long time lurker.  Thanks for all the entertainment you provide!

Anyway, I work at a certain petstore that is pretty "smart", as a petcare lead (fish, birds, small animals, yadda yadda).  I absolutely love my job, minus the bad customer part.  So far this year not THAT many customer sucks, however, I am really looking forward to the ones i'll surely get tomorrow - the day after christmas.

I don't really know if this is such a big day for other retailers, but for petstores, it is.  Before Christmas, customers buy all the animal habitats, equipment, so on so fourth, and then plan to come back with their children the day after Christmas so they can pick out their animal. With the exception of some that think buying their animal 3 weeks ahead of time and keep it in a closet until Christmas is fine, but this isn't about them..

So the standard day after christmas suck consists of:

1) Parents with a hoarde of children that don't really care where their children are or what they do, come and terrorize our animals by sticking their hands in fish tanks and pounding on the habitats. When politely told "Sweetie, the animals are really scared and need to rest right now, can you make them happy by not hitting the glass?" They act like you kicked a puppy, and cry to their parents what a horrible person you are for telling them to stop.

2) Parents yelling at me because they can't find their child. Yes I can page for them, but I have no idea where your child is, I believe that is your job as a parent..  According to you I should apparently know where every child in the store is.

3) God forbid if we sell out of a certain animal, or if we simply don't carry it. You say that we should have an unlimited supply of hamsters, and that we should never sell out.  You finally realize this (if you do), then proceed to make me call every store in your district, asking them if they have the said animal.. While I have 10 customers waiting for service at the fish wall, and various other habitats.

4) When presented with the questions: "How large is your fish tank?" "How long has it been set up?" we are asking you this so we can place our fish in an appropriate home, and make sure you have the best experience with your fish as possible. No, we are not criticizing you. If you have an unfit habitat, or refuse to answer these questions, we deny you our 14 day guarantee.. What does that matter? You said you've been keeping oscars (big, dirty fish) in 5 gallon tanks for 20 years, and they've all lived a "LONG" time (1 week is apparently a long time).  I mean, you of all epic fishkeepers shouldn't need a 14 day guarantee. Right? But you're yelling at me for refusing it.

5) When selling a dwarf hamster I warn you that they have a tendency to bite. That's fine with you, and you say you don't care if it bites.  Then you proceed to return the hamster the next day, since it miraculously bit you.

6) Yes, there is a Target next door, please don't leave your children here to go to Target. We are not your babysitter.

7) Yes, other customers are here, they do exist, and they do need help. Please, be patient.
 
 
25 December 2009 @ 06:41 pm
BG: I work as a retail wench in a fairly new clothing company that's owned by a HUGE clothing retailer. Let's just say our initials have an M and an O in them.

Now, our mall hours, due to the holidays and whatnot, are significantly altered to handle the customers. At the time of this suckage, we were open until 11pm (as opposed to our original 9:30pm). So after we finally get all the customers out of our store and close the gates, we're in the process of cleaning, counting the tills, etc.

At around 11:20, we get a phone call. Usually, after we close, the only people that call are family members or friends calling to check up on us or make sure we're home on time, whatnot. This night was soo not the usual.

Begin the crazy! )

tl;dr - If we say we can't ship outside the continental US, we aren't saying that just to ruin your holiday. And if you can find it online and they'll ship to you? Why did you call us?!
 
 
Current Location: Southern CT, United States
 
 
25 December 2009 @ 05:31 pm
MINOR SUCK IN LETTER FORM

Dear Madame,

Thank you so much for ordering sandwich platters 3 days early even though only 24 hours notice was required of you. Thanks even more for paying in full right then without even being asked. I assure you it would have been ready the afternoon of the 24th for you to come pick it up just as you requested. But it sure was inconvenient for you to show up at 9:45 am Christmas Eve, 15 minutes before the store even opens, asking for your order. Saying you wanted to beat the crowd of last minute shoppers in the area wasn't anyone elses problem but yours, considering YOU chose when you wanted the order to be ready. The last time I checked, afternoon usually means some time after 12 p.m. The baker, my S.O., is so sorry he waited until that morning to prepare your bread with plans for assembling your order by noon, just so everything would be fresh when you came to get it. Next time he can bake it the day before and leave it sitting around for at least 12 hours in case once again you decide to pick everything up earlier than you tell him you will.

No Love,
Me
 
 
Current Mood: lazy
Current Music: GLEE Soundtrack # 2
 
 
25 December 2009 @ 03:26 pm
Look, I know that the soft candlelight, fine wine, and gourmet cuisine at your local Wafflehouse can really set the romantic mood. Really, I do. It's late, your motel room is a whole 50 feet away (up a hill even!), and that bitterly cold Alabama winter outside can knock that boner down to size quicker'n you can say "Sheeit."

But this is the time of year when it's important to remember the less fortunate, which includes everybody who hasn't yet found their One True Love. Remember, not everybody is getting the Applause laid tonight. Please also remember:

1. The condom.
2. Your panties.
3. The fact that there is no such thing as a subtle handjob under the table. We can see you.
4. There are other drunk people waiting for the bathroom, and they have to pee/poo/spew. For the lovachrist, git 'er done and get out.
5. Ass marks on the mirror = super classy.

This is Alabama, there is no public transportation, I know you have a car. The parking lot is --> that way. Seriously, do I come to your office/store/construction site and screw on your desk? I kind of really want to now...
.
.
.
...speaking of carnal urges and those who can't or won't control them--

I know I'm hot.
And by hot, I mean under 40, female, and in possession of all my own teeth. (no offense to those into older women and/or gumming) I understand that it's 3am, you're lonely or whatever, and the fact that I'm paid to smile at you and bring you food can make it easy to confuse friendly conversation with flirting.

But it is not friendly, funny, or legal in any state for you to:

1. Touch me in any way. I have a name, thank you very much, and it is "Excuse me."
'I was just grabbing your shoulder to get your attention!' NO!
'All the other girls like it. You must just not want a tip' BAD!
'What's wrong with a friendly pat on the behind?' So... many... things...

2. Invite me to blow you in the bathroom. Again, super classy.

3. Offer me money to have sex with you. Then again, I may have misinterpreted "Hey baby, I got eighty dollars for you" with a suggestive head-tilt towards your truck. Not sure what eighty dollars gets you these days, but from me it gets an EW EW EW look and your check. "But I wasn't done!" Basically I told him to get out or I'd report him.

4. Threaten not to pay for your food unless I give you my number. Cause it's so. damn. hot. when guys try to coerce me into giving out personal info. And threaten to steal.

Usually though, I'd just pull out my best antipickup line ever: "I'm seventeen"
and that would be the end of it.
 
 
25 December 2009 @ 12:03 pm
I've got a couple of questions about the dependent-clause が to の conversion. Most importantly, aside from the case of のない, is it mandatory to replace が with の in certain situations, and if so, which? Also, what happens when you've got two items modified by verbs in one sentence? For instance, the sentence "I read a book written by an author my friend met". I'm coming up with: "(私は)友だち(が/の)会った著者(が/の)書いた本を読んだ". So - do both have to be の? Just one of them? Neither, and I'm completely misunderstanding the point/grounds of the conversion? Is it entirely up to the writer/speaker's discretion? Any help would be greatly appreciated.

edit: Oh, and as they come to me, a smorgasbord of unrelated bonus queries. 1) Is 考える the correct verb to use for wondering about something, with a quoting particle? ("I wondered, 'how did he become so famous?'") 2) "声がかれてしまうまで叫びたい" - what I'm trying to say is "I want to yell until I lose my voice" (in the context of being very angry, and what specifically it is I want to yell is delineated earlier in the sentence). Correct or not? 3) What's the best way to express "even though"? ても? Or is ても more strictly a nuance of "even if", indicating that the bit before it is a possibility rather something that definitely happens? (i.e., "even though it's raining, I'll go to the store".) How about のに? 4) You can use "としちゃ" to kind of change the subject/indicate a new thing you want to talk about as in "now, as for [x]...", right? 5) Which is better: "私は親が喧嘩してるのを見る時" or "私は親が喧嘩するのを見る時"? Are they both equally correct and it's just a matter of whether or not I want to say "when I see my parents fight" or "when I see my parents fighting"?
 
 
24 December 2009 @ 10:29 pm
i work at a gift shop at a theme park. sometimes people buy things and decide they don't want them anymore, so, being a lead clerk, i can process their refunds. at the end of each business day, evidence of these refunds are turned in, in the form of a half sheet with a yellow and white copy. the white copy goes to the vault, while the yellow copy goes to our manager, who checks with vault records that we turn in paperwork nightly. any paperwork not turned in and accounted for results in documentation aka "the almighty write up." get three serious ones, and you're done...

so yesterday i opened our gift shop, and my seemingly competent fellow lead was the closer. and she didn't turn in ANY of the refunds (there were 2 total, but my name was on 1, and our supervisor's name on another). i found them this morning as i was getting the shop ready to open.

if i get a write up, she's going down.
 
 
24 December 2009 @ 11:24 pm
first off i'm thankful for the fact i'm starting a new job jan 10th, and that i'll be able to leave this job come february.
short background of the place(because this is apparently confusing to mention?): work for a small franchised coffee shop, the larger chain is much more popular on the other side of the country. i collaborated with the owner to implement a communication binder/opening and closing checklists. i don't have a car but i also picked up storage containers to regulate our food. she threw around terms such as assistant manager and promised greener pastures ahead. oh, we got a $20 gift card to the mall our shop is in.
she lives provinces away, and a new fellow she hired informed her i was visibly tattooed, had crayon colored hair, and multiple piercings.
my hours were cut, shit you not, the next day. my manager is an insecure post operative tranny. this seems biased and irrelevant, but believe me it's not. we were supposed to have today as a holiday. my other coworker, an older lady, lost her mum earlier this year. her family is rather close and the fact she had to work today upset her. we came in because our manager wanted to have a potluck/informal shift. my old lady didn't bring anything, i brought baked goods, and my manager brought $5 supermarket coookies.
she expected gifts. i'm talking $40 gifts at the very least. last year she handed out a gift wish list. she arrived late, disappeared, and then faked a toothache in the middle of my store after hucking the cookies she brought on the counter.

eff this job. i get to bake cookies/breads in an awesome local cafe now.

edit: apparently i am biased, but i didn't expand on why it was a coworker suck. it's real great to work with someone who's middle aged, alone, and confused as to whether she's a lesbian or not. she's filthy, never helps on tasks, is always late, micromanages in the most ass backwards way(gets pissed when we don't hand out stale baking for money), etc etc etc. she sits on facebook in the backroom. not only facebook but the account she made to showcase her "dark side". take a peek at the monitor she leaves open, she's much too busy hitting on other women and talking about bi-curiosity to work. she just got her ass dumped by some random guy she was seeing, who she picked up at a bar. not only do we get to learn the details of our boss' sexual adventures. misery loves company and on a whim we worked a holiday day, normal pay (oppposed to holiday pay). in case i can't make it clear enough: she opened the store to specifically have a potluck/gift exchange. which would have been cool, if she had arrived on time, not hid, not thrown a public fit in the middle of our store, and shared $5 store bought cookies.
and sure, she might not have to be a post operative transexual to make this all mega suck, but i really do think her melodramatism as a personal characteristic reaches an apex because of this here. boyfriend finds out she used to be a dude, dumps her. ya, i'm not a bigot. don't interweb judge me.
 
 
24 December 2009 @ 08:54 pm
It's not a huge suck by any means, but when the store I work in closes just one day a year, I don't think customers have much room to complain because we are not open on Christmas Day.

Also, cursing at employees when they inform you that the store is closing at 6 PM and that they can not come into the store is unacceptable.

And, to the individual who asked if he could go in the store via the other entrance.... No, both entrances were locked at six sharp, except for one so that employees could leave. Oh, and lest I forget, I remember staring blankly at the woman who protested loudly that a store that is open 24/7 should not close for any reason at all. Not even taking into account the fact that employees have lives and families, and might even want to celebrate the holidays with said family.

All of that being said, I hope that everyone here has a wonderful holiday.
 
 
24 December 2009 @ 10:48 pm
(checked the memories & tags before posting)
I am currently customizing a biconic layout by calixa
and would like to add a patterned background to just the sidebar.

using:     
Flexible Squares on my personal journal (sh3ll3y), which is a free account

css:     


so, anyone care to lend a helping hand? =)
 
 
Current Mood: hopeful
 
 
25 December 2009 @ 12:35 am
1. I made over twenty sandwich trays in seven hours, lady. No, I can't just 'pull something together for you since it's Christmas Eve.'  Oh, why is she getting a bunch of party platters and you're not? MAYBE BECAUSE SHE ORDERED THEM THREE WEEKS AGO.

2. To the lady who ordered a tray for Wednesday and CANCELLED it, no we can't make you another one today. You cancelled- that means we marked down the price of your already made tray and sold it yesterday. Stop calling back, talking to each of my co-workers, trying to con someone in making you a last minute tray.

3. Dude, when I say 24 hour notice that doesn't mean I'm making you a tray. It means it sucks to be you. The correct response when I say "Sorry but you need to pre-order your tray 24 hours in advance" is NOT "So what time can you have it for?"

4. My co-worker does not talk too much just because you had to wait in line. She's GREETING her customers- the four who showed up before you. It is not her fault they're ordering a lot of cold cuts. Telling me that she's too much of a chatty bitch only makes me smile and point out that she has excellent customer service and that Head Office loves her.

5. My OTHER co-worker is not being rude if he asks who's next and you don't speak up. See the line-up behind you and the people on the side waiting to get their trays? We're BUSY. You can't expect him to remember the exact order everyone lined up in.

6. Just because I am in the line for the self-check out while dressed in my uniform doesn't mean you can push your OVERFLOWING shopping cart in front of me and cut in line. Dont give me a dirty look when I point out that I am next either- you look like a douche.  
 
 
 
 

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