so two things
1. I have been at this job since like...late september.
2. when you write a check its POLICY we see your ID/license
The system wont even let us continue on if we don't put one in. If you have the number and not the ID/license that wont cut it and we still need to see your ID/license.
If not then I have to get my manager to pass it by. 90% of the time he wont let you do it, 10% of the time your spending like 2 dollars and he doesnt care.
OR hell check HIS system(that I do not know about and no one told me about, and Ive never been told how it works) thats ONLY AT THE CUSTOMER SERVICE and only he probably has access to it. If you COULD do this every bloody time then (this only ever happened once with me and a customer) then im sure all the cashiers would have been told about it.
okay so lets get to the real rant. A lady comes in and she does have her ID, but when I ask for it she does the whole "I shop here ALL the time shouldn't you have it in your system?" speil. Now I understand maybe if you've come through my line a MILLION TIMES (and the people who actually do don't hesitate to show me their ID/license) but HELLO? THIS IS THE FIRST TIME IVE EVER SEEN YOU. and I know you know that I'm new, but the fact you shop here OMG EVERY DAY means I should magically know who you are and your license number. No matter how NEW I am.
Im sorry but in my job description they never told me I had to memorize all the regulars account numbers and license numbers. No matter how long I work there.
1. I have been at this job since like...late september.
2. when you write a check its POLICY we see your ID/license
The system wont even let us continue on if we don't put one in. If you have the number and not the ID/license that wont cut it and we still need to see your ID/license.
If not then I have to get my manager to pass it by. 90% of the time he wont let you do it, 10% of the time your spending like 2 dollars and he doesnt care.
OR hell check HIS system(that I do not know about and no one told me about, and Ive never been told how it works) thats ONLY AT THE CUSTOMER SERVICE and only he probably has access to it. If you COULD do this every bloody time then (this only ever happened once with me and a customer) then im sure all the cashiers would have been told about it.
okay so lets get to the real rant. A lady comes in and she does have her ID, but when I ask for it she does the whole "I shop here ALL the time shouldn't you have it in your system?" speil. Now I understand maybe if you've come through my line a MILLION TIMES (and the people who actually do don't hesitate to show me their ID/license) but HELLO? THIS IS THE FIRST TIME IVE EVER SEEN YOU. and I know you know that I'm new, but the fact you shop here OMG EVERY DAY means I should magically know who you are and your license number. No matter how NEW I am.
Im sorry but in my job description they never told me I had to memorize all the regulars account numbers and license numbers. No matter how long I work there.
Current Mood: confused
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